Privacy Policy

Introduction

Collectionqualit is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Data Controller

The data controller is Collectionqualit, located at 19-21 Guard St, Workington CA14 4EN, , United Kingdom. For data protection enquiries, please contact contact@collectionqualit.world.

Information We Collect

We collect personal information that you provide when contacting us, including:

• Name
• Email address
• Telephone number (if provided)
• Message content
• Furniture interest preferences (if provided)

How We Use Your Information

We use your personal information to:

• Respond to your enquiries about bespoke furniture
• Communicate with you about potential commissions
• Provide information about our services
• Maintain records of our communications

Legal Basis for Processing

We process your personal data on the basis of:

• Your consent, which you provide when contacting us
• Our legitimate interest in responding to enquiries and conducting our business

Data Retention

We retain your personal information for as long as necessary to respond to your enquiry and to maintain records of our communications. If you become a client, we may retain your information for the duration of our business relationship and for a reasonable period thereafter for record-keeping purposes.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only if required by law or with your explicit consent.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact contact@collectionqualit.world.

Cookies

This website uses cookies. For detailed information about our use of cookies, please see our Cookies Policy.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure storage of personal data
• Encryption of sensitive information
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.

International Data Transfers

Your personal data is processed and stored within the United Kingdom and European Economic Area. If we need to transfer your data outside these areas, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

We may use third-party services to support our website and business operations. These services may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party service providers are required to maintain appropriate security measures and to comply with applicable data protection laws.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority. You can contact the ICO at ico.org.uk or by telephone at 0303 123 1113.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The current version will always be available on this page, and we will indicate the date of the last update.

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact

For questions about this privacy policy or our data practices, please contact us at contact@collectionqualit.world or by post at 19-21 Guard St, Workington CA14 4EN, , United Kingdom.

We will respond to your enquiry within 30 days of receipt.